General information on Gautrain stations’ Driver’s Licence Testing Centre (DLTC), processes and overall customer journey

The Gauteng Department of Roads and Transport, in partnership with the Gautrain Management Agency (GMA), has installed new “smart” Driver’s Licence Testing Centres (DLTCs) at the GMA offices as well as the Gautrain Midrand and Centurion stations, for your convenience.

These smart testing centres are integrated into the Road Traffic Management Corporation’s administration system. The GMA, through its Gautrain stations, is a service point for the DLTC, and includes the process for paying traffic fines and applying for a temporary licence card or renewing it. The services offered at Gautrain’s DLTCs are the same as at all other testing centres across South Africa.

Operating times for DLTC facilities at Gautrain stations and Gautrain Management Agency offices are as follows:

• Weekdays: 8am to 6pm
• Saturdays: 9am to 2pm

• Midrand Gautrain Station (operational)
• Centurion Gautrain Station (soon to be launched)

• Licence card renewals
• Temporary driver’s licence applications
• Traffic fine payments

No cash payments. Only electronic or card payments are accepted.

1. Visit the National administration Traffic Information System (NaTIS) online: https://online.natis.gov.za/#/
2. Request/secure a slot.
3. Download the confirmation document – the confirmation document (email/SMS/webpage) contains the following information:

• Initials and surname
• ID number
• Booking reference

4. Go to the DLTC on the specified date and time.

5. Visit the receptionist/front desk:

• Bring your identity document (ID) and a copy of your ID, old driver’s licence card or valid South African passport

• Bring four black-and-white ID photographs (before you have photographs taken, confirm with the DLTC how many photos it requires)

• Bring an optometrist’s certificate (optional and must not be older than three months)

6. Receive a DL1 (application for renewal of driver’s licence card) form to complete.

7. If your licence has been lost or stolen, you will receive a declaration in respect of lost documents form (DCT) to complete.

8. If your address or marital status has changed, you will be given a change of particulars (NCP) form to fill out.

9.  Visit the examiner of driver’s licences, who:

• Enrols you on a live capturing unit (LCU)
• Conducts an eye test (if you have not produced an optometrist’s certificate)
• Completes the DL1 form
• Sends you to the cashier

10. The cashier:

• Completes your transaction on the NaTIS system to trigger a payment request
• Collects your payment
• Orders your card
• Issues a temporary driver’s licence (if required)

11. If you are unable to collect your driver’s licence card, you must complete an affidavit (Regulation 112A) acquired from the DLTC. Upon collection, the collector must bring a completed affidavit accompanied by certified (not older than three months) copies from both parties.

Your new driver’s licence will be ready in four to six weeks.

• Track the status of your driver’s licence card application on the NaTIS website (query my driver’s licence)
• You are encouraged to regularly check the status of your application, as you will not be automatically notified when it is ready for collection
• Driver’s licence cards must be collected within 90 days, otherwise the card will be destroyed and you must start the process afresh

You must show up at the DLTC on the confirmed date and time. After renewal, your card should be delivered within six weeks.

However, due to Covid-19 lockdowns, the card printing company has had a massive backlog and has faced challenges with its card-printing machine. Therefore, the date of delivery of your card cannot be confirmed.

There is limited parking at the DLTC facilities at the Gautrain stations, so please use the Gautrain or another mode of public transport to get there.

Kindly note that applicants should not park at the Gautrain station parking when visiting the DLTC facility, otherwise Gautrain parking fares will be charged.